Student Credit Card and Credit Education Blog

Current events and opinions about student credit issues

10.15.07 | Reason #542 Why you should call about your high rates

My friend’s cell phone contract was about up and she was tired of paying the higher rates. What did she do? Well, if you read the title of this blog post, obviously she gave them a ring. Right of the bat, she gave them a call and asked for the cancellation department. She was connected fairly quickly and asked to close her account. Of course, they ask, “How come?” Her response was that it was too expensive and she’d found some other very enticing offers.

The rep, not interested in losing a customer, ran down what she has now - 700 minutes, unlimited texting and Internet. All for $60/month. Their counter was quite good - 1000 minutes, texts and Internet. All for $45/month! So, she’d receive 33% more minutes at 25% less per month. She was quite pleased and I recommend that everyone does this if they aren’t in a cell phone contract.

And, since this blog is about credit cards for students, the same goes for your plastic - don’t like your APR? Accumulated a fee for something unusual? Just pick up the phone!

1 Comment »

  1. julie says

    I have done that several times with my cable bill. I told them I wanted to chop all kinds of extras off my account, since the bill was too high, and low and behold, they found this special “promotional” rate so I could keep all the extras…..

    July 17th, 2008 | #

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